PRIVACY POLICY

Privacy Policy

Bolt LED INC. Effective Date: January 1, 2025

Who We Are

Bolt LED INC. is a production rental company, manufacturer and wholesaler of LED video display solutions based in San Diego, California.

We operate exclusively through our website, boltled.net, eBay, and authorized third-party dealers, without a retail storefront.

To provide our products and services, we often collect personal information from consumers, organizational customers, affiliates, and vendors. We are committed to protecting the confidentiality of this information. This Privacy Policy (the “Policy”) outlines how we collect, use, and safeguard your data, as well as our obligations under applicable data protection laws.

As a "Data Controller," we are responsible for ensuring that your personal information is used only for its intended purposes and in compliance with applicable laws. Any third parties authorized to process data on our behalf ("Data Processors") are also required to follow these standards.

This Policy should be read alongside our website terms and conditions.

Changes to This Policy

We reserve the right to modify this Policy. Updates will be posted on this page, and the revision date will be updated accordingly. Please review this Policy periodically to stay informed about any changes.

Why We Collect Personal Data

We collect and use your personal information for the following purposes:

1. Processing Necessary for Sales and Services

• User Account Management: To identify you as a platform user and provide you with access to platform functionalities.
• Order Fulfillment: To process transactions, ship products, and provide tracking information.
• Payment Processing: To facilitate payments through secure third-party providers. We do not store credit card information.
• Customer Support: To offer assistance via chat, email, and phone.
• Product Updates: To provide updates, manufacturer notices, or service information for purchased products.
• Fraud Prevention: To detect and prevent fraudulent or prohibited activities.

2. Compliance with Legal Obligations

• Regulatory Compliance: To meet tax, financial reporting, and legal requirements.
• Data Subject Rights: To respond to requests related to data access, correction, or deletion.
• Legal Proceedings: To address legal claims or investigations.
• Safety and Security: To protect users, employees, and the company.

3. Processing Based on Consent

• Marketing Communications: To send promotional emails or SMS messages with your consent.
• Targeted Advertising: To display relevant advertisements on our platform and third-party sites.

You can withdraw your consent for specific processing activities at any time. Instructions for opting out are provided below.

How to Withdraw Consent

Email Marketing

Click the “Unsubscribe” link in any promotional email. Note that we may still use your email to send order updates or service notifications.

Advertising

Adjust your preferences on our Cookie Preference Page to opt out of targeted advertising. You can also disable cookies in your browser settings, but this may limit website functionality.

Data We Collect and Use

Information You Provide

• Identifying Information: Name, address, phone number, and email address.
• Order Details: Shipping and billing information, tracking numbers, and customs documentation.
• Financial Data: Credit card authorization forms or bank account details for select transactions.
• Additional Information: Details provided via web forms, account updates, chats, or customer reviews.

Information We Collect Automatically

• Device Data: Device IDs, connection information, IP address, browsing activity, and referral URLs.
• Cookies and Similar Technologies: Information about your interactions with our platform and advertisements.

Information from Third Parties

We may collect personal information from third parties, such as trade shows, to market our products and services. This typically includes basic contact information.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

• Session Cookies: Temporary cookies that expire at the end of your browsing session.
• Third-Party Cookies: Managed by service providers to improve website functionality, enhance the customer experience, and prevent fraud.

You can manage your cookie preferences via your browser settings or our Cookie Preference Page.

Sharing Information

We may share your information with select authorized partners for purposes such as:

• Verification and fraud prevention
• Order fulfillment and warranty services
• Compliance with legal or regulatory requirements

We may also disclose personal information in response to lawful requests from public authorities, including national security or law enforcement requirements.

For further details or inquiries regarding this Policy, please contact us via our website.