Job Requirements 

Technical Knowledge & Skills:

Knowledge of LED Display Technology:

Understanding of pixel pitch, resolution, brightness, refresh rates, and color calibration.

Familiarity with LED controllers (e.g., Novastar, Brompton, Colorlight).

System Integration Expertise:

Experience with video processors, signal extenders, and routing systems.

Knowledge of AV equipment, including projectors, switchers, and scaling devices.

Hardware and Software Troubleshooting:

Ability to diagnose and repair hardware issues (e.g., LED modules, power supplies, data cables).

Proficiency in configuring control software for LED walls (e.g., NovaLCT, LED Studio).

Networking Basics:

Understanding of Ethernet, Wi-Fi, and network configurations for video wall control systems.

Electrical Knowledge:

Basic understanding of power requirements, voltage, and load balancing for LED walls.

Soft Skills:

Problem-Solving Ability:

Quick identification and resolution of technical issues during live events.

Communication Skills:

Ability to explain technical concepts clearly to non-technical clients.

Team Collaboration:

Work closely with sales, rental, and on-site technicians to ensure smooth operations.

Experience & Education:

Experience in AV or LED Industry:

Minimum of 2 years working in technical support or a related role in the AV or LED industry.

Relevant Certifications (Preferred):

AVIXA CTS, Novastar, or other LED display certifications.

Education:

Associate’s or Bachelor’s degree in Electronics, Computer Science, or a related field (or equivalent experience).

Additional Requirements:

Willingness to Travel:

On-site support for events, installations, and client training.

Physical Capability:

Ability to lift heavy equipment and work at heights when assembling large video walls.

Flexible Schedule:

Availability to work evenings, weekends, and holidays as required for events.

Driver’s License:

Valid driver’s license to transport equipment to client locations.

Job Requirements 

Technical Knowledge & Skills

Familiarity with video, audio, and lighting production equipment (e.g., cameras, microphones, mixers, projectors, lighting rigs, and control boards).

Basic understanding of equipment setup, troubleshooting, and maintenance.

Proficiency in inventory management software and systems.

Ability to perform basic equipment repairs and testing.

Organizational Skills

Strong organizational and time management skills to handle multiple tasks efficiently.

Ability to maintain an accurate and detailed inventory of equipment.

Experience coordinating incoming and outgoing shipments, including quality control and packing.

Physical Requirements

Ability to lift and move heavy equipment (up to 50 lbs or more).

Comfortable working in a fast-paced warehouse environment, including standing, bending, and climbing ladders.

Communication & Teamwork

Strong verbal and written communication skills to interact with clients, vendors, and team members.

Ability to work collaboratively with the sales and production teams to meet client needs.

Problem-Solving & Attention to Detail

Keen attention to detail for checking equipment functionality and condition before and after rentals.

Problem-solving skills to address logistical challenges, such as missing or damaged equipment.

Administrative Skills

Experience in scheduling pickups, deliveries, and returns of rental equipment.

Ability to create and maintain detailed records of equipment usage, maintenance, and repairs.

Customer Service

Professional and courteous demeanor when assisting clients with equipment questions or issues.

Ability to handle urgent client requests and resolve conflicts effectively.

Safety & Compliance

Knowledge of warehouse safety protocols and standards.

Ensuring compliance with company policies and industry regulations regarding equipment handling and storage.

Experience & Education

Minimum of 2-3 years of experience in a similar role, preferably in the production or event rental industry.

High school diploma or equivalent; additional certifications in warehouse operations or technical equipment preferred.

Other Requirements

Valid driver’s license and ability to operate delivery vehicles, if needed.

Flexibility to work irregular hours, including weekends and evenings, during peak seasons or events.

Job Requirements 

Valid Commercial Driver's License (CDL)

Must possess a valid CDL with appropriate endorsements for operating heavy-duty trucks and trailers.

Clean Driving Record

No recent accidents, DUIs, or major traffic violations.

Experience in Long-Distance Driving

Minimum of 3-5 years of experience driving long-haul routes.

Experience driving in various terrains and weather conditions.

Physical Fitness

Ability to lift, carry, and secure heavy equipment (up to 50 lbs).

Good stamina for long hours of driving and loading/unloading.

Knowledge AND Familiarity with Department of Transportation (DOT) rules and regulations, including hours of service and vehicle inspections.

Experience Handling Sensitive Equipment

Prior experience transporting fragile, high-value, or sensitive equipment preferred.

Flexibility with Work Hours

Ability to work nights, weekends, and holidays.

Willingness to adhere to the tour schedule, including potential overnight stays.

Time Management and Punctuality

Ability to meet tight deadlines and stay on schedule for loading/unloading at venues.

Problem-Solving Skills

Ability to troubleshoot minor mechanical issues or coordinate repairs on the road.

Strong Communication Skills

Maintain clear communication with tour managers, crew, and venue staff.

Must have a working mobile phone and/or GPS device for coordination.

Team Player

Ability to work collaboratively with a large team of production staff and artists.

Attention to Detail

Ensure all equipment is loaded, secured, and transported safely.

Conduct pre- and post-trip inspections to ensure vehicle and cargo safety.

Valid Passport (if applicable)

Must be eligible for international travel if the tour involves crossing borders.

Adaptability to Changing Schedules

Willing to adjust to last-minute changes or extended travel times.

Basic Mechanical Skills

Ability to perform basic truck maintenance and emergency repairs, such as changing tires or checking fluid levels.

Optional:

Previous Music Tour Experience

Experience working on music or entertainment tours is a plus.

Knowledge of Audio/Visual Equipment Handling

Familiarity with loading and handling AV equipment is beneficial.

Job Requirements

Technical Knowledge & Skills 

Proficient in setting up, configuring, and troubleshooting LED video wall systems.

Familiarity with video processors, signal routing, and control software (e.g., Novastar, Brompton, or similar).

Experience with media servers (e.g., Disguise, Resolume, or similar).

Strong understanding of video formats, resolutions, and frame rates.

Basic knowledge of networking for video distribution.

basic knowledge of data and power distribution.

Ability to perform basic electrical and mechanical repairs on LED panels.

Physical Requirements

Ability to lift and carry heavy equipment (50-75 lbs).

Comfortable working at heights (e.g., using ladders, scissor lifts, or rigging).

Stamina for long hours, including load-ins, load-outs, and travel between venues.

Professional Experience

At least 2 years of experience in live event production or video wall installations.

Previous touring experience is highly preferred.

Understanding of concert and festival production workflows.

Soft Skills

Excellent problem-solving skills under pressure.

Strong communication and teamwork abilities.

Ability to follow production schedules and adapt to last-minute changes.

Detail-oriented with a focus on delivering high-quality visuals.

Availability and Flexibility

Willingness to travel extensively, often for weeks or months at a time.

Open to working weekends, nights, and holidays.

Valid passport for international travel (if required).

Licenses and Certifications

Valid driver’s license (CDL preferred but not required).

Certification in operating aerial lifts and forklifts (preferred).

OSHA safety certification or equivalent (preferred).

Additional Considerations

Comfortable working in various environmental conditions, including outdoor events.

Strong interest in live music and entertainment.

Ability to manage personal travel logistics, including packing efficiently and maintaining necessary equipment on the road.